Our Customer Service Representatives are dedicated to complete customer satisfaction.

Need Personal Assistance?

Please contact us using one of the methods below.

Phone: 516-333-4384
Fax: 516-333-4540
E-mail

Address:
Knobs4Less
245 Old Country Rd.
Carle Place, NY 11514

Customer Service Hours

Monday - Friday	9:30am - 6:00pm ET
Saturday	11:00am - 5:00pm ET
Sunday	11:00am - 5:00pm ET

No Cancellations Will Be Allowed After 24 Hours Of Order Placement.

Return Policy

You have 10 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping charges and restocking fees. Any special orders may not be returned for any reason. Some items will incur a restocking charge. For further details on a specific manufacturer please refer to our Return Policy Page. We must uphold this policy because we in return have to pay restocking fees on these items.

Prior to shipping back any product we must be contacted either by E-mail or phone at 516-333-4384 to obtain return instructions or you may use our online RGA form. Please do not ship anything back with out prior authorization.

No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.

Defective or Damaged Hardware

If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item. Prior to shipping back any product we must be contacted either by E-maill or phone at 516-333-4384 to obtain return instructions. Please do not ship anything back with out prior authorization.

Warranties

We limits all warranties or guarantees to those offered by the manufacturer. Most of the items we sell come with Lifetime Warrantees; please consult with us about warrantee policies of individual products.

Privacy Policy

We are dedicated to protecting your privacy. We use your personal information just to process orders and to help serve you better. Learn more.

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No Cancellations Will Be Allowed After 24 Hours Of Order Placement
Only $7.95 per order, any size order in the Continental U.S.!

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Shipping Method	Delivery Time
UPS Ground ($7.95)	4-7 business day (plus product availability)
UPS Next Day Air ($49.00)	1 business day (plus product availability)
UPS 2nd Day Air ($39.00)	2 business days (plus product availability)
UPS 3 Day Select ($29.00)	3 business days (plus product availability)
USPS (AK, HI, PR only)
** FREE UPS GROUND ON ORDERS OVER $99.00 **
These delivery options apply to transit time only. Standard manufacturer lead times still apply and will effect the arrival time of your order.

• All Orders ship via UPS
• Expedited Shipping Available upon request at customers expense.
• UPS will not ship any order to a PO Box.
• All orders shipping to Hawaii, Alaska or Puerto Rico will incur an additional $30.00 shipping and handling fee and ship via US Postal Service Priority Mail. Please add 3-5 days to projected delivery time.
• All International Shipments (excluding Canada) are shipped Via UPS Global. We will email you with the actual shipping amount for your approval prior to processing your order.
• We do not accept credit cards issued outside the United States because we are unable to verify the information. Orders with this information will be flagged and put on hold. You will receive a separate email with the additional shipping charges and instructions on where to send payment. Payment must be sent in the form of an international money order or bank check.
• All shipments to Canada are sent via UPS Surface. Please add 3-5 days to projected delivery time. We will email you with the actual shipping amount for your approval prior to processing your order. However, your purchase may be subject to additional duties and charges collected by UPS on behalf of your country at the time of delivery. We are not responsible for collection or reimbursement of any of these charges.

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Missing or Damaged Mechandise

All orders are inspected prior to shipment. If a product is received damaged or missing, please contact us in writing (E-mail or Fax ) within 48 hours. We will replace all missing or damaged merchandise immediately.

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